Privacy Policy and Your Data
This page explains, in plain terms, what happens to your information when you visit this website. It sits alongside our Terms of Use, which set out the wider rules for using the site.
What we collect
Most visitors share very little with us. The information we may receive falls into two groups:
- Details you choose to give us, such as your name and email address when you send a message or sign up for updates.
- Details gathered automatically, such as your device type, browser, approximate location based on region, the pages you view and how long you stay.
We do not ask for payment details, and we never knowingly collect information from anyone under 18.
How we use it
Your information helps us to:
- reply to questions and feedback;
- understand which pages are useful and which need improving;
- keep the site secure and spot misuse;
- send occasional updates, only if you have agreed to receive them.
We do not sell your personal information.
Cookies
Cookies are small text files stored on your device. Some are essential for the site to load properly. Others help us measure visits or remember your preferences. You can block or delete cookies in your browser settings at any time, although a few features may then work less smoothly.
Sharing with others
We only pass information on when there is a clear reason. This may include trusted service providers who host the site or analyse traffic on our behalf, and who must keep your data confidential. We may also disclose information where the law requires it. Some links lead to outside websites; those sites have their own privacy practices, so it is worth checking them before sharing anything.
Keeping your data safe
We use sensible safeguards, including encrypted connections and limited access, to protect what we hold. We keep information only for as long as it is genuinely needed, then delete it. No online system is completely risk-free, but we take reasonable care at every step.
Your rights
Under UK data protection law you can ask to see the information we hold about you, correct it, request its deletion, object to how it is used, or withdraw consent for marketing. You also have the right to complain to the Information Commissioner's Office.
Updates to this policy
We may revise this page from time to time. When we do, the changes take effect once published here, so please check back now and then.
Get in touch
Questions about your data? Email us at info@riversidewalkkingston.co.uk or use our Contact page, and we will respond as soon as we can.